Author: Igo26

First time I called them about my gas water heater that was leaking and needed repair. My cousin inherited monthly service plan with them when he bought a condo and used them on some occasion. Nick came over and, since my hvac system was quite old and I was thinking to replace it for some time, I decided to to get a quote for this too. Their quote for water tank was lower than some other place gave me a day before so I went with them. The other reason was that they do plumbing, hvac, appliance repair so it's easier to call one place than to sit all day long calling various companies. Unless you know some small company/individual operator who does a good job and charges reasonable prices all these places charge about the same (a lot) no matter what kind of job it is. Big markups for everything! Anyway, my water heater tank started to leak heavily before the appt day so I called them again and, after some pressure and my frantic calls for help I finally got someone. Got a good man, he decided he can replace that tank instead of just shutting it down and had this job done, with another guy he brought in later, in about two hours. Had red carpet on my stairs to bring a new tank in and old one out. I didn't catch his name with all the stress I had mopping water in my basement and pictures on their website were not good enough to find him there. I would recognize him if I see him for sure. I also had them to repair my gas stove. Again they did a good job but it was costly - over $300 for $50 part and 20 min of their time. Wasn't surprised much but still.. I also had new HVAC system installed by them after that. They did it in one day although heater blower motor wasn't working so Keith came next day to replace it. Actual problem was that piece of rubber pipe got into motor fan a day before when they were doing installation and it got stock. Keith replaced motor anyway to avoid any potential problems.