Author: BOB78

10/29/19-I read the reviews before i made the call to this company. I really couldn't find any negative comments. They are all true. A rare find in today's world of dishonest business's. I had problems with one of their competitors that quoted me over $ 600.00 in repairs but couldn't do the repairs the same day due to showing up late at 7 pm. It was dark outside and they promised to come back next morning in day light and get me going. No show / No call. When i called them, they thought the repairs were done and had no one to come out that day to finish. So i called Parker Heat and air and spoke with a nice lady Bridgett. She was very professional but very down to earth and convincing. I liked her. She even went over a few top of the line brands they had in house. I explained my dilemma and said i needed some one honest and dependable and i was freaking out knowing cold weather was on its way and she said give us a try sir and let us prove it to you. And that they did! From Brittney's assuring words to Williams excellent knowledge they found the problem, installed a new thermostat ( Very nice, lighted and Programmable) and told me the other problems the competitor said i needed, i did not need. They could have easily sold me the thermostat, implemented the other repairs and i would have not known the difference. This is honesty folks... Great Job Parker Heating and Cooling! You have another long term customer now.